Occasionally Nadia Kara Cosmetics will apply a gift with purchase to orders. Please note that unless otherwise stated, all free gifts redeemed alongside a customer's orders are included while supplies last and are therefore not guaranteed. All samples, packets, and other products or merchandise are subject to change and availability.
If the tracking information for your package is confirmed delivered, and you are unable to locate the delivered package please:
- Check with neighbors and family members
- Look around the delivery location
- Check for notice of attempted delivery
- Contact the carrier directly who can assist further
Note: Nadia Kara Cosmetics monitors claims of lost, missing, wrong and damaged items for abuse. Lost, missing, wrong and damaged items must be reported immediately upon receipt of the shipment, and any damaged, wrong, missing items must be retained (including the shipper).
Nadia Kara Cosmetics reserves the right to limit or deny the reshipment or credit of an order/item in all instances.
When your order arrives, please inspect the package for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear, however, if damage occurred to the items) in your shipment, please retain the box, the packing materials, and the items inside and contact us immediately for assistance. If you are unable to retain the contents due to the extent of damage, handle with care to take a photo of damaged items), and then safely discard the damaged contents.
Yes, all of our products are cruelty-free. We do not test on animals, and we ensure that our suppliers adhere to the same ethical standards.
We prioritize the safety and efficacy of our products. Our formulations are dermatologist-tested and suitable for sensitive skin. However, we recommend patch testing for individuals with specific concerns.
We are committed to minimizing our environmental impact. Our packaging is designed to be recyclable, and we continuously seek opportunities to reduce waste and adopt eco-friendly practices.
Yes, we conduct thorough testing to ensure that our products are safe for use and free from common allergens. However, individuals with known allergies should review the ingredient list and perform a patch test before use.
We are committed to reducing our environmental footprint through sustainable practices, such as using recyclable packaging, minimizing waste, and sourcing ingredients responsibly. Our goal is to continually improve our sustainability efforts and contribute to a healthier planet.
Yes, we prioritize formulating our products without harsh chemicals such as parabens, sulfates, and phthalates. We believe in creating clean, safe formulas that nourish and enhance the skin without compromising health.
Many of our products are non-comedogenic, meaning they are formulated to not clog pores. Look for this information on product labels or descriptions for specific products.
Stay informed about our latest product launches, promotions, and events by subscribing to our newsletter, following us on social media, and checking our website regularly for updates.
Yes, many of our eye makeup products are ophthalmologist-tested and suitable for use on sensitive eyes or by contact lens wearers. Look for this information on product labels or descriptions for specific products.